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Frequently Asked Questions
For orders over £100 delivery is FREE. For orders under £100 the delivery cost is £6.50.
Please Fax or Email the details through to our sales office to organise collection (note that customer errors may be subject to a re-stocking charge).
We endeavour to offer a next day delivery service. On occasions due to stock or other unforeseen circumstances this may be delayed.
You can contact us by calling 01942 603 351. For further contact details please see the Contacts section of this website.
Yes, both ranges are made in accordance with EN 1254-2 / 1998.
All Westco's TRV’s are reversible and can be fitted horizontally or vertically in the flow or return position. A flow differential of 0.6 Bar must be considered.
No, a Pressure Reducing Valve should be used to reduce pressure effectively.
Westco hold certificate number RS24009 for ISO 9001: 2000 Quality Management System, accredited by the British Standards Institute.
TRV’s have a wax or liquid sensor; that expands or contracts dependant on the temperature around the vents of the thermostatic head. TRV’s can be affected by direct sunlight, draughts or by being enclosed by household furnishings.
We recommend 0.3 bar static pressure for sink and basin taps, and 0.5 bar static pressure for bath taps.
WRAS is an acronym for Water Regulations Advisory Scheme. Many of the products have been approved by WRAS.